Accessibility Policy

Effective Date: October 10, 2021
Last Updated: March 2, 2024

Our Commitment

AFOMA Marketplace is committed to ensuring digital accessibility for people of all abilities. We strive to provide an inclusive and accessible experience for all users, including individuals with visual, auditory, motor, and cognitive disabilities. As a global handmade marketplace focused on empowerment and inclusion, accessibility is an important part of our mission.

Accessibility Standards

AFOMA Marketplace aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which provide internationally recognized standards for digital accessibility. We continuously work to improve the accessibility and usability of our website and services in alignment with these guidelines.

Measures We Take

To support accessibility, we are taking steps that include:

  • Using semantic HTML structure for improved screen reader compatibility
  • Providing descriptive alternative text for meaningful images
  • Supporting keyboard navigation across core user flows
  • Ensuring sufficient color contrast for readability
  • Designing forms with clear labels and accessible error messaging
  • Monitoring accessibility using automated and manual testing tools

Accessibility is integrated into our design and development process as part of our ongoing improvement efforts.

Ongoing Improvements

Accessibility is an ongoing effort. While we strive to meet WCAG 2.1 Level AA standards, some areas of the website may not yet be fully optimized. We are committed to identifying and addressing accessibility barriers in a timely and reasonable manner.

Third-Party Content

Certain third-party integrations, payment providers, or embedded services may not be fully controlled by AFOMA Marketplace. While we encourage accessibility compliance from our partners, we cannot guarantee the accessibility of third-party content.

Feedback & Assistance

If you experience any difficulty accessing content, navigating the website, or using any feature of AFOMA Marketplace, we encourage you to contact us:

Email: [email protected]

When contacting us, please include:

  • A description of the issue
  • The webpage URL
  • The device and browser used (if known)

We will make reasonable efforts to respond and provide assistance.

Commitment to Inclusion

AFOMA Marketplace believes that inclusive commerce benefits everyone. We are committed to improving accessibility as part of our broader mission to create an equitable and ethical global marketplace.